WHO WE ARE

We take care of all the details, so you can focus on the bigger picture. From complimentary bathroom essentials, towels and linen, to staff, cleaning and even interior design. Camp Canvas Africa deals with the everyday running of your lodge, liberating many hours that can be better spent on important things.

Make your lodge stand out from the crowd with consistent standards and excellent service.

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Enhanced Guest Satisfaction

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Increased Occupancy Rates

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Improved Operational Efficiency

SERVICES OFFERED

OPERATIONAL MANAGEMENT

We handle the operational aspect of the business, including front office management, housekeeping, food and beverage service, maintenance and other essential services to ensure smooth and efficient functioning of your lodge.

REVENUE MANAGEMENT

We also offer revenue management strategies to optimise room rates, occupancy levels and overall revenue. CCA employs techniques such as dynamic pricing, inventory management and strategic marketing to maximise profitability.

CUSTOMER SERVICE & GUEST SATISFACTION

CCA ensures exceptional customer service and guest satisfaction, which is paramount in the hospitality industry. We train staff to deliver personalised service and handle guest inquiries, complaints and requests proptly and professionally.

MARKETING & SALES

CCA develops marketing strategies and promotional campaigns to attract guests and increase bookings. This includes marketing, advertising, public relations and sales efforts to reach target markets and drive revenue growth.

FINANCIAL MANAGEMENT

CCA manages financial aspects such as budgeting, accounting, financial reporting and cost control measures to ensure the lodge operates within budget and achieves its financial goals.

HUMAN RESOURCES MANAGEMENT

CCA oversees staffing, recruitment, training and performance management to ensure that the lodge is adequately staffed with qualified personnel who deliver high-quality service.

QUALITY ASSURANCE & COMPLIANCE

CCA establishes and maintains quality standards, policies and procedures to ensure consistency in service delivery and compliance with industry regulations and standards.

PROPERTY DEVELOPMENT & RENOVATION

In addition to managing existing lodges, CCA is also involved in property development, renovation projects and rebranding initiatives to enhance the guest experience and stay competitive in the market.

OUR MISSION, VISION & VALUES

To create unforgettable experiences through exceptional hospitality, where every guest feels welcomed, valued and inspired to explore the beauty of their surroundings. We strive to exceed expectations by providing unparalleled service and maintaining the highest standards of comfort, sustainability and authenticity in every lodge we manage.

To be the leading hospitality management company in the lodge industry, renowned for our commitment to preserving the natural environment, enriching local communities and delivering unparalleled guest experiences. We aim to continuously innovate and expand our portfolio of lodges while maintaining our dedication to sustainability and cultural preservation.

1.	Guest-Centric: We prioritise the needs and preferences of guests, ensuring that every interaction is personalised and memorable.
2.	Sustainability: We are committed to environmental stewardship, implementing practices that minimise our ecological footprint and support.the preservation of natural habitats.
3.	Authenticity: We celebrate the unique cultures, traditions and landscapes of each location where we operate, offering guests authentic experiences that reflect the essence of the destination.
4.	Excellence: We strive for excellence in everything we do, from the quality of service to the maintenance of facilities, to consistently exceed the expectations of guests and partners.
5.	Integrity: We conduct business with honesty, transparency and integrity, fostering trust and respect among guests, employees and stakeholders.
6.	Community Engagement: We actively engage with local communities to create mutual benefit, supporting economic development, cultural preservation and social initiatives that enhance the well-being of residents.
7.	Team Empowerment: We value and empower our employees, providing opportunities for growth, recognition and collaboration to foster a positive work environment and deliver exceptional service.
8.	Continuous Improvement: We embrace innovation and adaptability, continuously seeking new ways to enhance guest experiences, improve operational efficiency and stay ahead of industry trends.